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What is skill fade and how to combat it?

Even though every business tries to teach employees to the best of its abilities, a fair amount of knowledge will be lost over time. From teaching...

5 tips for developing a customer-centric culture in your business

In order for any business to strive or even survive, a profit needs to be achieved. Therefore, numerous entrepreneurs and enterprises make this...

People buy from people with great product knowledge training

Irrespective of the customer’s circumstances or buying environment, purchase decisions and the sales process can be a long drawn out affair....

Corporate sales training - a fresh approach

Let’s be honest for a minute. If you let your staff know they’ve got a corporate sales training course coming up, chances are they won’t be overly...

Stop talking and listen - unlocking the secret to increased sales

What is a sure fire way to improve your sales performance? Reduce the price? Include an incentive to sweeten the deal? Encourage staff to up-sell?...

Creating loyal customers

Even though ‘the customer is always right’ has been challenged a fair bit in recent years, loyal purchasers and patrons still need a huge amount...

Retail sales training via mobile

The world of retail, whether it be on the high street or online, and mobile technology go hand in hand. Now more than ever before, consumers turn...

Closing the skills gap

Depending on which online resources you read, the skills gap is either real or it isn't. At Wranx, we're of the belief that the skills gap, a term...

Product knowledge training using a little-known brain hack

Know what you sell, sell what you know.Every sales guru in the world will tell you the same thing: Your sales staff will do better if they know...