Blog Posts

Filter resources:

Getting Started with Gamification

Nowadays, we are presented with an abundance of different teaching and learning techniques that aim to improve knowledge acquisition and retention...

How to measure the effectiveness of your training

Despite the changing economic environment in recent years, it seems like a great deal of businesses remain committed to learning and development....

Training and its impact on employee retention

According to a report carried out by Oxford Economics, replacing members of staff costs £30,614 on average per employee. This is due to the cost...

Onboarding new employees

Do you remember what you wanted to be when you grew up? Are you currently pursuing that career or doing something completely different? It is...

Continual training is the key to a great customer service team

Even if you’ve got the highest quality product around, which is available to buy at an affordable price, there are certain consumers that won’t...

What is skill fade and how to combat it?

Even though every business tries to teach employees to the best of its abilities, a fair amount of knowledge will be lost over time. From teaching...

5 tips for developing a customer-centric culture in your business

In order for any business to strive or even survive, a profit needs to be achieved. Therefore, numerous entrepreneurs and enterprises make this...

People buy from people with great product knowledge training

Irrespective of the customer’s circumstances or buying environment, purchase decisions and the sales process can be a long drawn out affair....

Corporate sales training - a fresh approach

Let’s be honest for a minute. If you let your staff know they’ve got a corporate sales training course coming up, chances are they won’t be overly...