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The importance of great customer service skills often gets overlooked, but you should never...
The importance of great customer service skills often gets overlooked, but you should never...
Last week, the Wranx team were silver sponsors and exhibitors at the Future of the Contact Centre...
We are pleased to announce that our first event of 2020 is the Future of the Contact Centre...
In recent years, organisations have placed a heavy focus on the customer experience (CX), and the...
Customer retention refers to the ability of a company or product to retain its customers over a...
HomeAway is a vacation rental marketplace with more than 1,000,000 rental listings in 190...
There’s an old saying in the customer service industry.
Regardless of an organisation’s size or sector, customers need to keep coming through the door in...
Restaurateurs, catering companies and fast-food franchise owners will all have one thing in common...
