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Best practices to effectively onboard contact centre staff

Why is onboarding important?

How e-learning helps with onboarding and employee retention

Organisations work hard to recruit and attract new employees in the hope that top performing talent will help them grow. Finding the top talent...

The importance of effective employee onboarding

Onboarding is the process of introducing new employees and helping them integrate into an organisation. Many people mistakenly believe that...

Here's why blended learning is best for employee onboarding

 An effective employee onboarding programme is essential in order to integrate new employees into an organisation and reduce staff turnover, as...

How microlearning and Spaced Repetition fuels employee onboarding

Starting a new job can be an intimidating experience, even before you have to try and remember the huge amount of information that is typically...

What you’re missing in your employee onboarding strategy

Seeing as you can’t put a price on people power, onboarding is an increasingly important priority for numerous businesses in a wide range of...

Onboarding new employees

Do you remember what you wanted to be when you grew up? Are you currently pursuing that career or doing something completely different? It is...