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5 tips to improve product sales in stores

As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a...

How to improve product knowledge in retail

Retail customers want more than just friendly staff; they expect recommendations and excellent...

What should be included in customer service training?

In recent years, organisations have placed a heavy focus on the customer experience (CX), and...

How to improve your customer retention strategy

Customer retention refers to the ability of a company or product to retain its customers over a...

Is your retail training enhancing employee performance?

 Employee training is an incredibly important investment. According to Training Magazine’s ...

How to exceed customer expectations and improve satisfaction in retail

The customer experience is a customer’s perception of how a company treats them. These...

Product knowledge: the more you know, the more you sell

Why is product knowledge a powerful skill for salespeople to possess? The simple reason is: the...

Quick ways to improve your product knowledge training

Good product knowledge is invaluable to a company due to it being a contributor to the growth...