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As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a...
As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a...
Retail customers want more than just friendly staff; they expect recommendations and excellent...
In recent years, organisations have placed a heavy focus on the customer experience (CX), and the...
Customer retention refers to the ability of a company or product to retain its customers over a...
Employee training is an incredibly important investment. According to Training Magazine’s ...
The customer experience is a customer’s perception of how a company treats them. These perceptions...
The retail sector is a significant contributor to the UK economy, generating £437 billion in sales...
Why is product knowledge a powerful skill for salespeople to possess? The simple reason is: the...
Good product knowledge is invaluable to a company due to it being a contributor to the growth and...
