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How microlearning can aid a successful sales team and what to include in your programme

When equipped with a strong knowledge of your organisation’s products or services, your sales...

How to exceed customer expectations and improve satisfaction in retail

The customer experience is a customer’s perception of how a company treats them. These perceptions...

Product knowledge: the more you know, the more you sell

Why is product knowledge a powerful skill for salespeople to possess? The simple reason is: the...

Quick ways to improve your product knowledge training

Good product knowledge is invaluable to a company due to it being a contributor to the growth and...

Five signs your employees need to improve their product knowledge

Strong product knowledge among employees is crucial for an organisation’s success. Knowing your own...

How to build a killer sales team

Few functions in a business have as direct an effect on its bottom line as sales. The more you...

How to use e-learning for sales training

The benefits of e-learning for sales training are well documented, with cost and time savings as a...