Knowledge retention is difficult. Research shows that just 20 minutes after learning something new,...
Knowledge retention is difficult. Research shows that just 20 minutes after learning something new,...
Each year, we conduct an annual user and client survey in order to collect feedback surrounding our...
Employee evaluation is a significant process for any organisation, as being able to identify your...
Looking at the automotive industry as a whole, it is evident that advancements in technology are...
Rapid changes in technology mean that the work environment is constantly evolving and organisations...
Each year, we conduct an annual user and client survey in order to collect feedback surrounding our...
No matter what type of contact centre your business uses, whether it be inbound or outbound, agents...
Organisations spend a lot of time and budget training their employees in a variety of fields,...
As part of our service at Wranx, we aim to make your onboarding experience as seamless as possible,