Latest Blog Posts

No matter what type of contact centre your business uses, whether it be inbound or outbound, agents will have to deal with a variety of...

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Organisations spend a lot of time and budget training their employees in a variety of fields, including compulsory training such as compliance or...

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As part of our service at Wranx, we aim to make your onboarding experience as seamless as possible, ensuring you are supported every step of the...

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Health and safety training is essential for all companies involved in high-hazard industries, but how effective is it? Problems can arise when...

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Are you wondering why after training, you are unable to recall what you have just learnt? Adam Robinson, author of  What Smart Students Know said:...

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Have you ever walked out of a training session and realised you’ve already forgotten some of the information you were told? If you think not,...

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It’s interesting how some people you know have the most remarkable memory. But how are they able to retain so much information and recall with...

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E-learning has done a huge amount to reduce the cost of training for businesses, make it easier for them to deliver and make it more convenient...

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If you’ve read much about employee learning of late, you’ll likely have heard about Spaced Repetition. It’s something of an ‘in thing’ where...

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Learning something new takes time, enthusiasm and, above all, practice. The more practice the better and that means repetition. We perfect our...

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