Latest Blog Posts

Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the...

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Like any business, contact centres have specific regulations and expectations to adhere to, from both a legal and a customer service perspective.

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HomeAway is a vacation rental marketplace with more than 1,000,000 rental listings in 190 countries. Founded in 2005, the company is now part of...

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Organisations spend a lot of time and budget training their employees in a variety of fields, including compulsory training such as compliance or...

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As part of our service at Wranx, we aim to make your onboarding experience as seamless as possible, ensuring you are supported every step of the...

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Strong product knowledge among employees is crucial for an organisation’s success. Knowing your own product and being able to talk about it...

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What comes to mind when you think of compliance training? Unfortunately, it does not have the best reputation; many view it as boring and...

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Not only do organisations have a duty of care for their employees, but it’s in their interests to protect themselves legally too, so health and...

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With a few exceptions, training is not something that should be done once and not revisited. Generally speaking, it should be carried out...

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Your company might have great salespeople, but if they don’t know their stuff about your products or services then you’re not going to make sales...

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