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How to prepare your workforce for the future

Rapid changes in technology mean that the work environment is constantly evolving and organisations have to prepare for, and embrace, a digital...

How to transition from formal training to a more blended, digital approach

In the modern age of rapid technological developments, it’s important for businesses to adopt a method of employee training that is fast-paced and...

(Video) Assessments, measurability and ROI: how to know if training is working

This year, Wranx exhibited at and sponsored Learning Technologies for the fourth year running. It was a busy two days for us, but the show proved...

Annual user and client survey results! (2018)

Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the...

Is your retail training enhancing employee performance?

 Employee training is an incredibly important investment. According to Training Magazine’s 2018 Training Industry Report, training expenditures in...

How to exceed customer expectations and improve satisfaction in retail

The customer experience is a customer’s perception of how a company treats them. These perceptions affect their behavior and drives their loyalty....

Using incentives to engage and motivate retail teams

Every business knows that a dedicated team of employees is behind the growth of its success. In regard to retail, knowledgeable and passionate...

How to maintain health, safety and security standards in retail

The retail sector is a significant contributor to the UK economy, employing approximately 4.9 million people and generating £406 billion in sales...

Meeting customer and regulatory expectations in contact centres

Like any business, contact centres have specific regulations and expectations to adhere to, from both a legal and a customer service perspective.