Blog Posts

Rapid changes in technology mean that the work environment is constantly evolving and organisations have to prepare for, and embrace, a digital...

In the modern age of rapid technological developments, it’s important for businesses to adopt a method of employee training that is fast-paced and...

This year, Wranx exhibited at and sponsored Learning Technologies for the fourth year running. It was a busy two days for us, but the show proved...

Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the...

 Employee training is an incredibly important investment. According to Training Magazine’s 2018 Training Industry Report, training expenditures in...

The customer experience is a customer’s perception of how a company treats them. These perceptions affect their behavior and drives their loyalty....

Every business knows that a dedicated team of employees is behind the growth of its success. In regard to retail, knowledgeable and passionate...

The retail sector is a significant contributor to the UK economy, employing approximately 4.9 million people and generating £406 billion in sales...

Like any business, contact centres have specific regulations and expectations to adhere to, from both a legal and a customer service perspective.