Blog Posts

Retail customers want more than just friendly staff; they expect recommendations and excellent product knowledge. One study found that more than...

The UK government is beginning to ease COVID-19 restrictions across England, allowing most businesses to reopen. This will see millions of people...

The dynamic of the workplace is constantly shifting, and as society moves into what is referred to as the ‘digital age’, technology will continue...

Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the...

Employee evaluation is a significant process for any organisation, as being able to identify your staff’s strengths and weaknesses is integral to...

This April, The Wranx Team will be exhibiting at this year’s RetailEXPO, Europe’s leading event for technology in the retail industry. Taking...

Last week, the Wranx team were silver sponsors and exhibitors at the Future of the Contact Centre Conference in London. The conference was busy,...

First referred to as a ‘testing machine’, the Learning Management System (LMS) has been around since 1924. Back when it was first developed, it...

We are pleased to announce that our first event of 2020 is the Future of the Contact Centre Conference! The conference will take place on February...