Latest Blog Posts

Like any business, contact centres have specific regulations and expectations to adhere to, from both a legal and a customer service perspective.

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In order to run a successful contact centre, operational efficiency needs to be continuously upheld. There are different components to contact...

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This year, Wranx exhibited at and sponsored  Learning Technologies for the fourth year running – and it was a busy, but fantastic, two days! The...

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No matter what type of contact centre your business uses, whether it be inbound or outbound, agents will have to deal with a variety of...

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HomeAway is a vacation rental marketplace with more than 1,000,000 rental listings in 190 countries. Founded in 2005, the company is now part of...

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Why is onboarding important?

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Organisations spend a lot of time and budget training their employees in a variety of fields, including compulsory training such as compliance or...

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We are, once again, returning to Europe’s largest technology and learning exhibition and conference: Learning Technologies! If you’re coming along...

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We recently sat down with Andrew Barker, Head of Academy at Tata Steel Europe. He spoke to us about the positive impact Wranx has generated for...

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As part of our service at Wranx, we aim to make your onboarding experience as seamless as possible, ensuring you are supported every step of the...

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