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How to improve customer service skills in retail

The importance of great customer service skills often gets overlooked, but you should never underestimate the value of them – they are what...

5 tips to improve product sales in stores

As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a business. In today’s market, consumers have an array...

How to improve product knowledge in retail

Retail customers want more than just friendly staff; they expect recommendations and excellent product knowledge. One study found that more than...

How to effectively return employees to work

The UK government is beginning to ease COVID-19 restrictions across England, allowing most businesses to reopen. This will see millions of people...

How remote learning can improve team performance

The dynamic of the workplace is constantly shifting, and as society moves into what is referred to as the ‘digital age’, technology will continue...

Annual User and Client Survey Results (2019)

Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the...

How do you evaluate your employee's performance?

Employee evaluation is a significant process for any organisation, as being able to identify your staff’s strengths and weaknesses is integral to...

Wranx are exhibiting at the RetailEXPO!

This April, The Wranx Team will be exhibiting at this year’s RetailEXPO, Europe’s leading event for technology in the retail industry. Taking...

A look back at the Future of the Contact Centre Conference!

Last week, the Wranx team were silver sponsors and exhibitors at the Future of the Contact Centre Conference in London. The conference was busy,...