Blog Posts

When equipped with a strong knowledge of your organisation’s products or services, your sales...

Retail staff are the face of your business. They determine whether a customer has a positive...

Retail staff greatly influence consumer purchase decisions and can improve brand image, leading...

The importance of great customer service skills often gets overlooked, but you should never...

As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a...

Retail customers want more than just friendly staff; they expect recommendations and excellent...

The UK government is beginning to ease COVID-19 restrictions across England, allowing most...

The dynamic of the workplace is constantly shifting, and as society moves into what is referred...

Each year, we conduct an annual user and client survey in order to collect feedback surrounding...