Blog Posts

The importance of great customer service skills often gets overlooked, but you should never underestimate the value of them – they are what...

As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a business. In today’s market, consumers have an array...

Retail customers want more than just friendly staff; they expect recommendations and excellent product knowledge. One study found that more than...

The UK government is beginning to ease COVID-19 restrictions across England, allowing most businesses to reopen. This will see millions of people...

The dynamic of the workplace is constantly shifting, and as society moves into what is referred to as the ‘digital age’, technology will continue...

Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the...

Employee evaluation is a significant process for any organisation, as being able to identify your staff’s strengths and weaknesses is integral to...

This April, The Wranx Team will be exhibiting at this year’s RetailEXPO, Europe’s leading event for technology in the retail industry. Taking...

Last week, the Wranx team were silver sponsors and exhibitors at the Future of the Contact Centre Conference in London. The conference was busy,...